Engineers, not contractors.
The person who builds your automation is the same person you're subscribing to. No junior pass-through, no offshore handoff.
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AI automation for small businesses
Stop doing the work AI can do for you.
Workflow Crew builds and runs AI automations for small businesses — lead follow-up, customer support, booking, review requests, inbox triage, and other repeatable work. Save time, reduce manual work, recover revenue. One flat monthly fee. Cancel anytime.
First automation live in 9 days · Runs on your infrastructure · No contracts · Cancel anytime
LiveInbound call · 2:14pm
WorkflowSarah J. — "AC stopped working"
- 01Call answered
- 02Issue qualified — urgent
- 03Booking 3pm appointment
- 04Tech notified
Workflow Crew · automation #01
Senior engineering-led deliveryProduction-grade reliabilityOne flat monthly feeCancel anytime
The pattern we keep seeing
You're running a business, not an AI lab.
Four reasons small businesses don't have the AI help they should.
You're losing money to missed work.
Calls go unanswered. Leads sit cold. Customers wait. Every missed touchpoint is revenue walking to a competitor.
Hiring isn't the answer.
A full-time receptionist runs $40K–$60K. A junior ops hire runs $50K–$80K. An AI engineer is $250K+. Workflow Crew replaces most of that work for $30K/year, flat — no benefits, no payroll tax, no churn risk.
The cost of doing nothing.
Every missed call is a lost job — typically $300 to $2,000 for a service business. Every cold lead is a deal that closed somewhere else. The work AI could be doing isn't free if it isn't getting done.
You don't have time for a 6-month project.
Big agencies sell big engagements. You need something live this month, not next quarter.
How it works
From "we should automate this" to live in 9 days.
Subscribe, tell us what to build, watch it ship. One flat monthly fee covers building, running, and improving every automation.
- 0130 min
Book a workflow audit.
We look at your current workflow and identify 3–5 places where automation could save time, reduce manual work, or recover revenue. Free, no commitment.
- 02Day 1
Scope the first automation.
Short kickoff call to agree on what we're building first, what systems it touches, and what success looks like. We'll also help you set up the accounts and API keys we'll need (typically $50–$300/mo in vendor costs, paid directly).
- 031–2 weeks
We build it.
Most automations ship in 1–2 weeks. You get progress updates async. We test against your real workflow before going live.
- 04Ongoing
We run it for you.
Once it's live, we monitor, fix, improve, and document the automation while you stay focused on the business.
What we build
Automations small businesses actually need.
Six categories that cover what most businesses ask us to build first.
Lead capture & follow-up
Capture leads from your website, ads, forms, and missed calls. Reply in under 60 seconds with a personalized message. Qualify, score, and book the meeting — automatically.
Review & reputation
Automatically request reviews from happy customers, monitor incoming reviews across platforms, route negative feedback to you privately, and draft public responses for your approval.
Customer support
AI drafts replies to tier-1 questions across email, chat, and SMS. Start in approval mode — review every send. Flip to autopilot once you've trained the voice. Hard cases escalate with full context.
Appointment booking
AI that talks to customers, checks your real calendar, books the slot, and sends confirmations and reminders. Works across channels.
Phone & call handling
AI receptionist that answers every call, qualifies the caller, books appointments, and texts you a summary. Discloses when required. Start in approval mode — flip to autopilot once you trust the workflow.
Custom workflow
Got something else eating your team's time? Tell us. If it's repeatable, we can probably automate it.
Who we work with
Built for businesses like yours.
From phone-driven service businesses to inbound-heavy SaaS, we've shipped automations for teams that look like yours.
Home services
Real estate
E-commerce
Dental & med spas
Law firms
Agencies
Auto services
Fitness & wellness
Restaurants
B2B SaaS
Logistics
Contracting
Don’t see yours? Email hello@tryworkflowcrew.com — chances are we’ve shipped something similar.
Why us
Built by senior engineers. Priced for small businesses.
Four things that show up in every subscription we deliver. None of them are slogans — they're how the work actually happens.
Production-grade by default.
Built by senior engineers with deep production AI experience. Real monitoring, real error handling, real reliability — not a demo that breaks the first week.
You own everything. Literally.
Your automations run on your infrastructure, with your API keys, on your accounts. We deploy and maintain — but nothing lives on our servers. No platform lock-in, no hostage data. If you ever leave, your automations keep running. We just stop maintaining them.
No contracts. No surprises.
Flat monthly fee. Pause or cancel anytime. No setup costs, no hidden charges, no per-call pricing nonsense.
The math
Hire, DIY, or subscribe.
The three ways small businesses handle this work today, side by side. The numbers are conservative — most full-time hires cost more, most off-the-shelf workflows break sooner.
Hire someone
- Cost (year 1)
- $50K–$250K
- Time to first workflow
- 3–6 months
- Productive output
- After 3-month ramp
- Annual savings vs. hire
- —
- Reliability
- Depends
- Maintenance
- On you
- Cancel anytime
- No
DIY tools
- Cost (year 1)
- $1K–$6K + your time
- Time to first workflow
- Weeks of trial-and-error
- Productive output
- Whatever you piece together
- Annual savings vs. hire
- $44K–$244K (if it works)
- Reliability
- Breaks at the edges
- Maintenance
- On you
- Cancel anytime
- n/a
Workflow Crew
- Cost (year 1)
- From $30K
- Time to first workflow
- 9 days
- Productive output
- From day 9
- Annual savings vs. hire
- $20K–$220K
- Reliability
- Production-grade
- Maintenance
- Included
- Cancel anytime
- Yes
| Hire someone | DIY tools | Workflow Crew | |
|---|---|---|---|
| Cost (year 1) | $50K–$250K | $1K–$6K + your time | From $30K |
| Time to first workflow | 3–6 months | Weeks of trial-and-error | 9 days |
| Productive output | After 3-month ramp | Whatever you piece together | From day 9 |
| Annual savings vs. hire | — | $44K–$244K (if it works) | $20K–$220K |
| Reliability | Depends | Breaks at the edges | Production-grade |
| Maintenance | On you | On you | Included |
| Cancel anytime | No | n/a | Yes |
Pricing
Simple subscription. Pause or cancel anytime.
We build, deploy, and maintain AI automations for your business. Subscribe at the pace that fits your team. Everything we build runs on your infrastructure — you own it, even if you leave.
Pilot
$1,500one-time
Lowest-friction way to start. See us ship before you commit.
Build one workflow before going monthly.
- One focused workflow, built end-to-end — scoped on the kickoff call
- Standard workflows usually live in 1–2 weeks
- Human approval mode where it matters
- Documentation + handoff to your team
- $1,500 credited toward month one if you continue
- No subscription required
most popular
Starter
$2,500/month
Replaces a part-time hire. ($30K/year, fully managed.)
Build one new workflow each month.
- Up to 1 new workflow per month — scoped before we build
- Monitoring + maintenance for every workflow we've built
- Bug fixes and small improvements included
- Async support (email + shared workspace)
- Standard integrations
- Pause or cancel anytime
Growth
$4,500/month
Replaces a full-time ops hire. ($54K/year, no payroll, no churn.)
Build up to two new workflows each month.
- Up to 2 new workflows per month — scoped before we build
- Monitoring + maintenance for every workflow we've built
- Bug fixes and improvements — priority queue
- Monthly workflow review call
- Custom integrations
- Direct Slack channel
- Pause or cancel anytime
Every automation includes: production-grade engineering · monitoring and error tracking · full documentation · deployed to your infrastructure (you own everything) · 7-day money-back guarantee.
FAQ
What counts as a workflow?
A workflow is one repeatable business process with a clear trigger and outcome — for example, “follow up with new leads,” “request reviews after completed jobs,” “draft replies to support emails,” or “send estimate follow-ups.” We scope each workflow before we build so there are no surprises.
FAQ
What happens to workflows after they’re built?
On a monthly plan, we monitor and maintain every workflow we’ve built for you — bug fixes, model updates, integration tweaks. If you cancel, the workflows stay live on your accounts; we just stop monitoring and improving them.
The flow
How it works.
Subscribe to the plan that fits your pace. Each month we build new workflows for you — one on Starter, up to two on Growth. Once they’re live, we monitor and maintain them for as long as you’re subscribed. Everything runs on your infrastructure with your API keys, so you own what we build and you’re never locked in.
Example workflows
What an automation looks like.
Six representative workflows we build for small businesses. Outcomes are illustrative — actual results depend on call volume, lead quality, and how the workflow is configured for your business.
AI receptionistHome & field services
Answers every call, qualifies urgency, books from your calendar, texts you a summary.
Build · 1–2 weeks
Lead qualifierReal estate, insurance, high-touch sales
Lead in → enriched, scored, contacted in minutes, routed to the right rep.
Build · 1–2 weeks
Support email triageE-commerce and SaaS support
Reads each email, drafts a reply with help-doc citations, escalates the rest with full context.
Build · 1–2 weeks
Appointment bookerMulti-location service businesses
Books over SMS, voice, or chat. Checks your calendar, sends confirmations, handles reschedules.
Build · 1–2 weeks
Review request flowLocal service businesses
Asks happy customers for reviews after every job. Negative feedback routes to you privately.
Build · 1 week
Estimate follow-upContractors, agencies, B2B sales
Automated 24h / 3-day / 7-day follow-up — personalized to each prospect, not a blast.
Build · 1–2 weeks
These are the common ones. We build plenty more — bring yours.
Insights
Patterns from the field.
Specific, useful posts written for owners and operators — not other AI engineers. New ones ship as we have something concrete worth saying.
Field notes7 min
Why your auto repair shop's review count compounds 10x slower than your competitor's
Two shops on the same street do roughly the same quality of work. After three years one has 380 Google reviews and the other has 42. The work isn't different — the asking is. Here's the review-request cadence that actually compounds, and the local-SEO math behind why it matters more than most shop owners realize.
read
Field notes8 min
Intake automation for solo and small law firms: 4 patterns that pay for themselves in week one
Intake is the operational bottleneck in every solo and small firm. The phone rings during a deposition. The web form lands on a Saturday. The conflict check takes 20 minutes the attorney does not have. Here are four intake patterns I see working in practice, plus the compliance line you should not cross.
read
Field notes8 min
Why your dental practice loses one chair-hour a day to no-shows (and the 3 reminder cadences that close the gap)
Most general dental practices lose between 5 and 10 percent of scheduled appointments to no-shows, which usually works out to about one chair-hour per day per operatory. The cost is real but invisible — the chair sits empty, the hygienist gets paid anyway, and the practice owner accepts it as part of the business. It does not have to be.
readCommon questions
The honest answers.
Everything we get asked before subscribing. If yours isn't here, email us — we'll add it.
Have a different question? Email hello@tryworkflowcrew.com — we usually reply within an hour.
Ready when you are
Ready to find your first automation?
Book a free workflow audit. We’ll look at your current workflow and show 3–5 places AI could save time, reduce manual work, or recover revenue. No commitment, no slides, no pitch deck.
Prefer email? hello@tryworkflowcrew.com